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What Information Do We Collect?
We collect information from you when you register on our site or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.
What Do We Use Your Information For?
Any of the information we collect from you may be used in one of the following ways:
How do we Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
Do We Use Cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Your Consent
By using our site, you consent to our privacy policy.
Text Messaging
Customer Testimonials
In accordance with the FTC guidelines concerning use of endorsements and testimonials in advertising, please be aware of the following:
Testimonials appearing on this site are collected or recorded via [survey text submission, email text, or interview]. They are individual experiences, reflecting real life experiences of those that have chosen to purchase gold or silver precious metals from Goldco. Individual experiences may vary between customers. The testimonials are not necessarily representative of all of those who will be a customer of Goldco.
The testimonials presented on goldco.com are applicable to the individuals writing them, and may not be indicative of future outcomes for prospective customers. Goldco cannot and do not guarantee specific outcomes metrics.
The testimonials displayed (text, audio, and/or video) are given verbatim except for correction of grammatical or typing errors. Some have been shortened, so that the whole message received by the testimonial writer is not displayed. This is done only when a testimonial is lengthy, or if the entire testimonial did not seem relevant for the general public.
The customers name, and contact information may be changed to protect the privacy of the customer.
Changes to Our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
View our CCPA Privacy Notice for California Residents here.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
24025 Park Sorrento, Suite 210, Calabasas, CA 91302 United States or [email protected]
Deliveries
Orders made with Goldco are shipped Registered/Insured U.S. Mail, UPS & Federal Express upon receipt of good funds. All packages are fully insured for the value of the products contained and may require a signature upon delivery.
Delivery of Purchased Item(s): Upon receipt and confirmation of good funds in full payment of the purchase price, Goldco shall make reasonable efforts ship metals within five to fourteen (5-14) business days after receipt of good funds. A customer’s order, however, may not be shipped until forty-five (45) business days after receipt of good funds due to market fluctuations and availability. Customers acknowledge that personal checks take a minimum of twelve (12) days to clear Goldco’s bank account. If a customer’s purchase is for a deferred portfolio such as an IRA or a 401K, delivery to the trustee will be as provided in the relevant account documents.
Items Lost or Stolen in Transit: All metals shipped by Goldco are fully insured. If Goldco determines that any item(s) purchased by a customer have been lost or stolen while in transit to the customer by common carrier, Goldco will, in its sole discretion, either refund to the customer the full purchase price for such lost item(s) or replace such item(s). Customer agrees that this shall be the customer’s sole and exclusive remedy for any losses resulting from items lost or stolen in transit. However, should a customer provide any carriers or delivery service with instructions to leave parcels un-attended or if a customer has given them instructions to leave their package with another person or drop off location, Goldco will not accept responsibility in the event of any loss.
CUSTOMER CARE
DISCLAIMER: This site is general in nature and not tailored to the specific goals of any individual. All investments carry risk. Some of those risks associated with precious metals include the following: prices may rise and fall, which means the value of your metals may go up or down over time and you may sell for more or less than you paid. Past performance does not guarantee future results. Goldco cannot guarantee, assure, or promise future market movement, prices, or profits. Even though Goldco and its representatives are precious metals specialists, we are not licensed financial advisors and do not give financial advice. Additionally, Goldco cannot provide tax or legal advice and will not advise as to the tax or legal consequences of purchasing or selling precious metals or opening a Precious Metals IRA. Individuals should consult with their investment, legal or tax professionals for such services.