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From my first contact through the transition of my funds and purchase of items, the customer service has been excellent. Everyone has been knowledgeable, patient, professional, and easy to work with. I would (and have) recommended Goldco to friends. I will continue to work with them for my metals purchasing.
Barbara
Reviewed on: Mar 9th, 2023
Verified Customer
Goldco was very easy to work with and made the transition process very simple. They explained everything along the way so I understood the process and the benefits of putting my long-term investments in gold and silver, especially in the very turbulent market and worldly times we are in. Thank you Goldco.
Rick
Reviewed on: Mar 8th, 2023
Verified Customer
From start to finish, this was an enjoyable experience. Everything was explained in clear terms and the process was “painless”. Glad I will diversify my portfolio with physical gold and silver..
Stephen
Reviewed on: Mar 2nd, 2023
Verified Customer
I researched gold companies for about 3 months, reading reviews and becoming acquainted with what was available. I also researched what the best way to invest would be. My representative was very responsive and very knowledgeable. He took care to explain to me what my options were and I was very pleased with his helpfulness. He was also very prompt in returning calls. I would recommend Goldco to anyone interested in investing in precious metals.
Lynn
Reviewed on: Feb 23rd, 2023
Verified Customer
The process of turning my traditional IRA into a self-directed IRA was seamless. Goldco made the process easy to understand and handled everything from assisting in setting up the self-directed IRA, transferring funds, purchasing precious metals, and shipping and storing metals. Great Job!
Penny
Reviewed on: Feb 21st, 2023
Verified Customer
This was my first time investing in Gold and Silver and after researching 4 different companies I decided to work with Goldco. They provided education on what and how to proceed and the process was made easy to understand and to make the buy. Looking forward to receiving the Gold and Silver to hold in my hands.
James
Reviewed on: Feb 8th, 2023
Verified Customer
Wow! Truly a full-service company. Associates worked hard to transfer and set up everything on my behalf and keep me updated on progress made. Grateful for the wonderful experience. On top of all that was a bonus a free silver and the covering of insurance and storage fees for the first year as per promotion! Easier thing ever done regarding my IRA.
Genny
Reviewed on: Feb 2nd, 2023
Verified Customer
Being a first-time precious metal buyer I'm very satisfied with the process and outcome of my experience with GoldCo. My Precious Metals Specialist was a great help in understanding how everything was to work and satisfied all my questions and more. I definitely will be back again.
Edward
Reviewed on: Jan 26th, 2023
Verified Customer
My experience with Goldco was an excellent experience and smooth transaction! After doing my research and comparing Gold/Silver investment companies I was able to make a solid decision to invest through Goldco. From my first contact with Goldco to the final transaction of my investment all of my questions were answered fully and in a way that a newbie like me could understand the Gold/Silver ratio and how the market works so that I could make a wise decision. I am glad that another part of my portfolio is backed by silver and gold instead of leaving my money sitting in a bank.
Robert
Reviewed on: Oct 26th, 2022
Verified Customer
We are very impressed with the professionalism, knowledgeability, and promptness with which Goldco handled our transfer from our IRA. They have shown that they are well organized. They have also amply demonstrated great patience in fielding our questions. We are confident our investment in precious metals is in good hands with Goldco.
Carmencita
Reviewed on: Oct 14th, 2022
Verified Customer
This is the very first time buying precious metals from a company for an IRA account. The people at Goldco made the experience very comfortable and pleasant. They were very knowledgeable and made me feel confident in what I was doing. They always and I mean always called me when they said they would and always called me back if I had left a message or had questions. I did my research and found Goldco to be a very reputable and honest company. There is a reason why they come highly recommended. If you are looking for a precious metals IRA, I would recommend Goldco hands down. Thanks, Goldco!
Michael
Reviewed on: Oct 13th, 2022
Verified Customer
My experience with Goldco representatives has been exceptional. This is my first adventure into the precious metals market and all were very patient in guiding me towards making a decision and honoring my needs for investing an amount that I was comfortable doing. Return calls were made in a very timely manner and even on a Saturday when the representative felt it important to get me some information. The purchase activity was very simple and quick. Many thanks to all in the company.
Betsy
Reviewed on: Oct 12th, 2022
Verified Customer
The process of rolling over my 401k into the Gold IRA was very easy and seamless. I was guided step by step through the whole process from the phone call to my 401k representative to each additional step and what to expect. Purchasing the metals was easy and all my questions were answered. My [account representative] was very knowledgeable and attentive. I would highly recommend them for your precious metals IRA.
Jennifer
Reviewed on: Oct 10th, 2022
Verified Customer
Establishing this GoldCo IRA was a great experience! I learned new things about Gold & Silver assets that I was unaware of. Overall a very smooth experience with top-notch customer service provided by very helpful and knowledgeable Associates. Looking forward to a partnership that will last for years to come.
Brian
Reviewed on: Oct 8th, 2022
Verified Customer
We are very impressed with the professionalism, knowledgeability, and promptness with which Goldco handled our transfer from our IRA. They have shown that they are well organized. They have also amply demonstrated great patience in fielding our questions. We are confident our investment in precious metals is in good hands with Goldco.
Carmencita
Reviewed on: Oct 7th, 2022
Verified Customer
I entered into this entire process with Goldco very hesitant, unsure, insecure….just plain scared. I’ve always been nervous about money and very selective (and prayerful) about whom I partner with in money management matters. After weeks of thinking through this process, studying, collecting information, and lots of prayers, I took the plunge. I chose the conversion to precious metals IRA as well as a cash purchase, and the process is now complete. All I can say is I can now breathe a BIG sigh of relief. Wow. And yes the Goldco team is professional, thorough, and very much cares about their customers. I feel very confident that I made the right decision to go with Goldco.
Rose
Reviewed on: Oct 5th, 2022
Verified Customer
I was skeptical when first contacting Goldco, but after doing some research and discussing my concerns with a representative I became more aware and informed about the options of purchasing metals. Time spent with them was very rewarding and several of my concerns were put to rest. I now feel very comfortable dealing with them. I am more convinced that having precious medals is one way to increase my savings for the future. I intend to make more purchases when I accumulate more funds. Thank You for your assistance in this matter.
Eugene
Reviewed on: Oct 4th, 2022
Verified Customer
As a first time investor in precious metals, I was a bit apprehensive. However Goldco answered every question that I had and took the time to clarify the process. I was encouraged to call with any question I might have at any time. I appreciate a company that will walk you through instead of automatically assuming you are an investment expert. I am so pleased with Goldco. I highly recommend them to handle any investment in precious metals. You will not be disappointed!!!
Jan
Reviewed on: Oct 3rd, 2022
Verified Customer
Upon doing some research I found out that Goldco is the top-rated Gold & Silver provider in the US. I was not disappointed. My representative from Goldco was very informative and addressed all my concerns. I couldn't have asked for a smoother transaction. I look forward to working with them in the future
William
Reviewed on: Oct 3rd, 2022
Verified Customer
Goldco was 100% knowledgeable and very helpful throughout our purchase. They answered all our questions and made sure we understood things. Nothing but praise for their helpful, courteous staff!! We will certainly be working with them in the years ahead!
Rosemary
Reviewed on: Oct 1st, 2022
Verified Customer
Working with the representatives of Goldco to secure our investments was a great experience. Their experience, knowledge, and professionalism were much appreciated during the process. They instilled a level of confidence that brought us comfort in our decisions during our interactions. We highly recommend Goldco.
Nazih
Reviewed on: Sep 30th, 2022
Verified Customer
In this age where quality service is hard to find in our society, Goldco hit a grand slam in that department. The Goldco Specialist who helped with the transfer was professional, articulate and a joy to have as a guide through the process. I highly recommend Goldco to family and friends because their service is top shelf.
Chuck
Reviewed on: Sep 29th, 2022
Verified Customer
The experience from start to finish was exceptional. The representative was patient and considerate. I highly recommend GoldCo because they do not push you into something you're really not sure about. I learned so much and now have a much better understanding of my investment
Luis
Reviewed on: Sep 24th, 2022
Verified Customer
Every person I’ve spoken with has been professional and helpful. Every question I have had had been answered and every step is explained. I appreciate that they have worked around my schedule for phone calls and the process was much smoother than I ever expected it to be and takes the stress out of such a big financial decision.
Monica
Reviewed on: Sep 22nd, 2022
Verified Customer
I had never heard of a Precious Metals IRA before and did not know what to expect. I did a quick search of Precious Metals IRA on the internet and found Goldco during the search. The reviews looked great already so I contacted Goldco and I am super happy I did. Everyone I spoke to was 100% friendly and helpful in guiding me to what I needed.
Charles
Reviewed on: Sep 18th, 2022
Verified Customer
As a first-time investor in precious metals, I was a little apprehensive but as the process unfolded I felt very confident in this company and their reps. They were professional, informative & very personable which put me at ease & helped me know that I made the right decision. I'm very thankful this company was recommended & I have & will recommend to others. Thank you!
Michele
Reviewed on: Sep 6th, 2022
Verified Customer
I spoke with a few other companies about rolling over my retirement account and felt very uncomfortable. One actually wanted me to hand over all of my money before he explained anything. I did my due diligence and was at ease about calling. After speaking with Goldco I knew I had my money in the right vehicle and buying metals with the right firm.
Mike
Reviewed on: Mar 19th, 2022
Verified Customer
Goldco has been very professional and helpful with me. When I wanted to roll my annuity in gold I went on line to find a Gold company to help me so I checked with the IRS and they recommended Goldco. I recommend them myself.
David E.
Reviewed on: Mar 16th, 2022
Verified Customer
Goldco was great in answering all of my questions in a very professional and caring way. They were prompt in keeping me informed of this process each step of the way. I feel more confident that my finances are more secure than ever before. Thank you for working with me to complete this transaction, for welcoming me into the Goldco family, and for providing great customer service.
Robin W.
Reviewed on: Mar 14th, 2022
Verified Customer
Great service. Prompt and knowledgeable. I had been working with another company for over three weeks with no results. Goldco completed my trade in a few days.
James F.
Reviewed on: Mar 11th, 2022
Verified Customer
I wanted to roll some additional funds from my 401K to my precious metals (Silver) IRA that Goldco assisted me with setting up a few months ago. I contacted my representative at Goldco and after that initial call, everything was moving in place. I received a phone call from a Goldco IRA processor who arranged a joint call with the 401K funds manager to make the transfer request. A few days after that, I received communication from my Goldco representative that the IRA trust company received the funds and he informed me what silver coins he recommends. Within minutes of the call, we were locked in on the price and received the order confirmation. I trust Goldco, and will do business with them again. Excellent and knowledgeable service.
Mark
Reviewed on: Mar 10th, 2022
Verified Customer
I was really impressed with the knowledge and professionalism of the Goldco team that I interacted with. They answered all my questions and relieved all my concerns on the process of buying precious metals. I'm very excited about the future of my purchase.
Robert
Reviewed on: Mar 5th, 2022
Verified Customer
This was my first time purchasing precious metals. Goldco made things easy! They explained my options and the purchase process, provided easy to follow written instructions, answered all of my questions, were very timely in communication and all those involved were friendly and ready to help. I highly recommend Goldco for metal purchases.
Bill C.
Reviewed on: Mar 3rd, 2022
Verified Customer
When I expressed interest, they called promptly. I felt this comfortable trust immediately. They did not press me but rather informed and sent articles to educate me on all aspects of investing in precious metals. They listened to understand my style of investing and tied it into my concerns over the current economy. I feel very good about my decision and Goldco.
Denise L.
Reviewed on: Mar 2nd, 2022
Verified Customer
I have purchased precious metals twice now with Goldco. My representative has always been very cordial and professional. He spent quality time answering my questions and made both my experiences very positive. Goldco has earned my trust.
Karen T.
Reviewed on: Feb 28th, 2022
Verified Customer
Goldco helped me accomplish what I had been hoping to do for quite some time in terms of diversifying my IRA portfolio to include precious metals. They helped take care of the tough part in working with my current IRA custodian to make it a smooth and easy transaction. They did exactly what they said they would do. I am grateful that Goldco was able to make this finally happen for me! Thank you!
Louise
Reviewed on: Feb 16th, 2022
Verified Customer
I had been looking at investing in precious metals but really didn’t know where to start and had some concerns as to where to store it. Once I was connected with the specialist all of my concerns and questions were answered. They made me feel very comfortable and what I loved is how they took their time in speaking with me. I feel very confident purchasing from Goldco. I highly recommend them for your investments!
Natania B.
Reviewed on: Feb 16th, 2022
Verified Customer
I just rolled over some of my IRA funds into a Silver IRA with Goldco. Everyone was very professional, knowledgeable, and courteous. They were able to explain everything in layman's terms. I'm very satisfied and would recommend them to friends and family.
Ariel P.
Reviewed on: Jan 12th, 2022
Verified Customer
My wife and I both used Goldco to purchase silver. We were very pleased with the service we received. Plan on using Goldco in the near future. Thanks again.
Gene T.
Reviewed on: Jan 3rd, 2022
Verified Customer
Great Service. They helped us through the process every step of the way and made it easy even when it got difficult. The best.
Wilbur E.
Reviewed on: Jan 3rd, 2022
Verified Customer
I needed to diversify the investments in my traditional IRA and a precious metals IRA appeared to fit my investment goals. Goldco seemed to receive the best reviews online. The entire process has been relatively smooth from application to the transfer of assets and the ultimate portfolio construction. The Senior Account Executive assigned to me was very diligent in making sure I understood the intricacies of owning precious metals. This should be an excellent addition to my overall portfolio.
James
Reviewed on: Jan 1st, 2022
Verified Customer
I was uncertain how to go about investing my savings or if I had enough to buy precious metals when I heard about Goldco on a news broadcast. Another company I had contacted did not seem to be everything they claimed to be. By comparison a Goldco representative took my phone inquiry right away then sent information via post office and electronically so I could do a thorough job of checking them out. I am happy to say every Goldco department I had dealings with were friendly, helpful and efficient - and I did not wait long for return phone calls to answer my question and concerns! I feel I can now rest easy knowing I have dependable assistance with keeping my financial resources safe for future needs.
Dawn K.
Reviewed on: Dec 16th, 2021
Verified Customer
Everyone I have interacted with at Goldco has been very helpful and professional, ready to answer all of my (many) questions. This was a new experience for me and they took the time to explain everything I needed to know about purchasing precious metals and converting my IRA. I have peace of mind in my decision to work with Goldco. I couldn't have asked for a smoother transaction or more pleasant customer service.
Krystal B.
Reviewed on: Oct 22nd, 2021
Verified Customer
After reviewing a few precious metals companies, I am pleased to have gone with Goldco. Their professionalism and quick/thorough answers to my questions spoke volumes. Thank you Goldco for your guidance with my silver purchase. I look forward to a long and prosperous, as well as safe professional relationship!
Linda F.
Reviewed on: Aug 11th, 2021
Verified Customer
A+ Customer Service (And I'm old enough to remember what that is!) Right from the onset it was abundantly clear that these professionals have no hidden agenda other than to ensure complete satisfaction. Each of the members I spoke to took the time to answer all my questions and address my concerns. The whole process from A(Ask) to B(Buy) was handled seamlessly and without hidden surprises. If you are going to invest in precious metals, do yourself a favor and at least check them out. You won't be disappointed.
Robert P.
Reviewed on: Aug 6th, 2021
Verified Customer
I must admit I am very cautious when it comes to my family's security and was a bit skeptical when my wife suggested we diversify our savings into precious metals. With so many companies out there vying for attention it was exhausting finding an outfit that took the time with us to answer ALL our questions. The account executive we connected with at Goldco was engaging, informative, patient, and went out of his way to ensure we were confident and informed. Our IRA roll over went off smoothly and we are well pleased with our experience.
Michael
Reviewed on: Jul 31st, 2021
Verified Customer
It was my very good fortune to become aware of Goldco. The timing was excellent after being contacted by a multitude of other companies who sell Precious Metals. From my first phone conversation with several Goldco representatives, I was impressed with their ability to communicate with honesty, clarity and information focused on my individual needs. My purchase of a Precious Metals IRA has been completed and I can certainly highly recommend Goldco to you to protect your wealth.
Beth H.
Reviewed on: Jul 29th, 2021
Verified Customer
Was kind of nervous initially was talking to another gold company at the time but felt better with this company especially since I was contacted first by them. Tony and David explained the process to me where I could understand there was no pressure. I did not have to call them I was contacted through the process. Really excited about moving forward.
Bruce H.
Reviewed on: Jul 19th, 2021
Verified Customer
The staff at Goldco were very helpful and professional, ready to answer all questions. I had a lot, this being a new experience for me. They had me feeling like I was making a good decision, after some expert guidance of course. So much more peace of mind than wondering about funds languishing at the bank
Road T.
Reviewed on: Jul 19th, 2021
Verified Customer
This was the first time I have ever done anything like this. The people I dealt with at Goldco seemed so sincere and knowledgeable that I felt I could depend on them to guide me through this transaction. Time will tell if I made a good choice with my IRA.
Patricia
Reviewed on: Jul 19th, 2021
Verified Customer
I was interested in investing IRA funds into gold and silver but decided to purchase coins using savings account funds. The many questions I had were all answered quickly and patiently by the employees.
Sandra
Reviewed on: Jul 19th, 2021
Verified Customer
With the intention of switching part of my traditional IRA to a precious metals IRA I vetted a number of highly rated companies. My experience with Goldco was very positive from initiation. The professional attitude of all I interacted with gave me the confidence and knowledge to proceed. They are open to any and all pertinent questions with the expertise to give cogent answers.
Lawrence
Reviewed on: Jul 19th, 2021
Verified Customer
Everyone I talked to at Goldco was very helpful in getting me invested in precious metals. Polite and friendly as well! I did not expect this high level of customer relationship management starting off, so I was pleased to see it.
Ellen L.
Reviewed on: Jul 19th, 2021
Verified Customer
I have invested several times, including just recently. My rep at Goldco has kept me informed about the precious metals market. I am extremely satisfied with the service provided by Goldco.
Jeffrey C.
Reviewed on: Jul 19th, 2021
Verified Customer
Several months ago I could see a potential threat to my Personal Retirement due to the direction our current Government! I knew I needed to look into another way to try and protect some of my Retirement. I was of course concerned and very leery because I was looking to invest a large amount of money. I came across Goldco online and began checking them out. I found nothing but good info from numerous Consumer Protection Agencies along with many Customer Reviews! I made the call and was fortunate to make contact with Marty. With his patience and ability to answer all my questions after many Phone Calls back and forth for several months, I finally felt comfortable enough to move forward and I couldn't be more satisfied with that decision! Actually wish I would have moved quicker. Marty then put me in touch with John who then walked me through a "clear and uncomplicated" procedure which again left me feeling very comfortable and satisfied with this "Big Decision"! I couldn't be happier to now be part of the Goldco Family! I definitely recommend them to any serious investor looking to protect part of their Retirement including my Family and Friends...
Timothy
Reviewed on: Jul 19th, 2021
Verified Customer
With all the uncertainties within our financial system, I had a lot of questions about where to redirect my money to secure my future and have peace of mind. Goldco was highly recommended and made my experience so easy. They spent so much time explaining step by step and made the whole process so simple, and comprehensive. I am very grateful for all their help and mostly their kindness.
Christine
Reviewed on: Jul 19th, 2021
Verified Customer
Being a neophyte at setting up a precious metals IRA, I was highly impressed at the attitudes and knowledge of all the Goldco employees with whom I interacted. This applies particularly to the individual who set up my wife and my accounts. He answered a multitude of questions as we proceeded, thus allowing us to maximally benefit from the activity. There is no hesitancy in recommending this company to anyone needing such services. No hesitancy.
Herbert
Reviewed on: Jul 13th, 2021
Verified Customer
It was a real pleasure working with Goldco. The process was easy and the associates were all friendly and helpful. Making the entire process smooth.
Terry C.
Reviewed on: Jul 12th, 2021
Verified Customer
I researched several precious metals brokers and chose Goldco. I called, had my questions answered, and made a purchase. All of the steps have been handled in a professional manner and I am 100 % satisfied with my decisions and the people at Goldco that provided the service.
Randall C.
Reviewed on: Jul 12th, 2021
Verified Customer
I had never purchased gold and silver as an investment before. I researched several companies and believed GOLDCO to be honest and trustworthy with a proven track record. Everyone down to the clerical staff was always ready to assist me and answer any questions I had. The representative who assisted us through the whole process, Our representative was reliable and dependable. He followed up to make sure we were well-informed and kept up-to-date with what was going on. To say he was honest and helpful would be an understatement. We appreciate the integrity of GOLDCO.
Thomas & Mildred P.
Reviewed on: Jun 5th, 2021
Verified Customer
Was kind of nervous initially was talking to another gold company at the time but felt better with this company especially since I was contacted first by them. The IRA specialists explained the process to me where I could understand there was no pressure. I did not have to call them I was contacted through the process. Really excited moving forward.
Bruce H.
Reviewed on: Feb 14th, 2020
Verified Customer
CUSTOMER CARE
DISCLAIMER: This site is general in nature and not tailored to the specific goals of any individual. All investments carry risk. Some of those risks associated with precious metals include the following: prices may rise and fall, which means the value of your metals may go up or down over time and you may sell for more or less than you paid. Past performance does not guarantee future results. Goldco cannot guarantee, assure, or promise future market movement, prices, or profits. Even though Goldco and its representatives are precious metals specialists, we are not licensed financial advisors and do not give financial advice. Additionally, Goldco cannot provide tax or legal advice and will not advise as to the tax or legal consequences of purchasing or selling precious metals or opening a Precious Metals IRA. Individuals should consult with their investment, legal or tax professionals for such services.